Senior Manager of Training & Operations at USG, where I’ve spent more than 15 years growing, learning, and helping strengthen the way we work. I’ve built my career around a patient, analytical approach to solving problems and improving outcomes, whether that’s developing people, refining processes, or making data-driven decisions.

My expertise spans Revenue Management, Operations, Training, and Process Validation & Pilot Implementation. I enjoy digging into how things work, identifying where we can improve, and turning complex ideas into practical solutions. Before stepping into my current role, I served as a Facility Manager, where I significantly increased revenue, improved operational consistency, and strengthened team performance at the locations I managed.

I take pride in being someone who listens, stays curious, and works alongside my team.  I’m motivated by the impact that strong training and thoughtful operations can create across the organization.