Universal Storage Group
Michelle Smith
OPS
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Bio

Michelle Smith brings over 30 years of management experience 7+ years in storage management, leading with a hands-on, lead-by-example approach that inspires trust, accountability, and strong team performance. She is committed to clear, transparent communication, ensuring alignment, efficiency, and a collaborative work environment.

Throughout her career, Michelle has consistently driven sales and revenue growth by focusing on operational excellence and maximizing gross potential. Her dedication to exceptional customer service and passion for developing people have shaped strong team cultures and long-term business success.

Strategic, dependable, and people-focused, Michelle delivers leadership that elevates both team performance and the overall customer experience.

Hobbies
Outside of work, Michelle spends much of her free time spoiling her beloved Mini Schnauzer, Fancy. She enjoys traveling, reading, crocheting, and making memories with friends and family. A huge movie fan, Michelle loves everything from new releases to classic favorites.
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